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We're here to help and answer any question you might have. We look forward to hearing from you.

Send us a Message

Contact Information

support@myropay.com

+234 90 5699 8140

H18a Farmvilla Estate, Chevron Alternate Route, Lekki, Lagos, Nigeria

Frequently Asked Questions

Find answers to common questions about Myropay services and features.

General

Currently, Myropay services are primarily focused on the Nigerian market. We are working on expanding to other countries in the near future.

Account & Security

To reset your PIN, go to Settings > Security > Reset PIN. You will be asked to verify your identity using your password and a code sent to your registered phone number.

Default daily transfer limit is ₦200,000. You can request an increase in Settings > Account Limits. This may require additional identity verification (BVN, valid ID).

Payments & Transfers

Transfers to other Myropay users are instant. Transfers to local bank accounts are typically instant but can sometimes take up to 2 hours depending on the receiving bank.

Virtual cards are designed for secure online payments. You can create them for specific subscriptions or one-time purchases to protect your main account details.

Business Tools

Escrow is a service where we hold a buyer's payment in a secure account until the seller has delivered the goods or services. Once the buyer confirms satisfaction, we release the funds to the seller. This protects both parties from fraud.

To get started, create a Business account, navigate to the "API Keys" section in your dashboard to get your test and live keys, and then follow our comprehensive Developer Documentation.

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