Privacy Policy

Last updated: July 22, 2025

Welcome to Myropay. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy sets out how we collect, use, share, and protect your personal information when you use our services.

1. Information We Collect

We may collect and process the following types of information about you:

  • Personal Identification Information: Name, email address, phone number, date of birth, and government-issued identification numbers (like BVN).
  • Financial Information: Bank account details, card information, and transaction history.
  • Technical Information: IP address, browser type, device information, and login data.
  • Usage Data: Information about how you use our website, products, and services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services.
  • To process transactions and prevent fraud.
  • To improve our website and services.
  • To comply with legal and regulatory obligations.
  • To communicate with you about updates, security alerts, and support messages.

3. Data Sharing and Third Parties

We do not sell your personal data. We may, however, share your information with trusted third parties to provide our services, such as:

  • Payment Processing Partners: To facilitate transactions with banks and card networks.
  • Identity Verification Services: To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
  • Legal and Regulatory Authorities: If required by law or to protect our rights and the safety of our users.

4. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable financial laws), resolve disputes, and enforce our legal agreements and policies.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We are committed to protecting your data, but remember that no method of transmission over the Internet is 100% secure.

7. Your Rights

You have certain rights regarding your personal data. These include the right to:

  • Access the personal data we hold about you.
  • Request that we correct any inaccurate personal data.
  • Request that we delete your personal data.
  • Object to the processing of your personal data.

8. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@myropay.com.